Overview
This policy explains how Mountain Sentry handles information when you use our apps, visit our website, or contact us. It applies across our apps and services.
The short version
Our apps do not collect personal information or send data off your device to Mountain Sentry or third parties. If you contact us, we use the information you send to respond to you.
Information in our apps
Our apps do not transmit personal information, files, location, device data, usage data, or crash reports to us or third-party services. We do not use analytics, advertising, or tracking SDKs in our apps.
Information used or created by an app stays on your device. Processing data on your device does not give Mountain Sentry access to it. Your device’s backup settings may make copies through your operating system provider; we do not receive those copies.
Website and contact information
When you submit our contact form, you provide your name, email address, subject, and message. The form sends these details to Web3Forms, which delivers your message to us. If you email us, we receive your email address, your message, and any attachments you choose to send.
We use this information to answer questions, provide support, discuss work, and keep records of those conversations. Please do not include sensitive personal information in a message.
Our website does not use advertising trackers or analytics scripts, and its code does not set cookies or use browser storage. Hosting and form providers may process technical request information, such as IP address, browser details, and request time, to deliver the website, prevent abuse, and maintain security.
Retention and deletion
We do not hold copies of data from our apps. You control information stored on your device and can remove it using the app’s delete controls, where available, or by deleting the app and its local data. Copies in device backups must be managed through your backup provider.
We keep contact messages for as long as needed to respond and manage the resulting support or business relationship. We then delete information we no longer need, unless we must keep it for legal, accounting, or dispute-related reasons. If an exception applies to a deletion request, we will explain it. Copies in service-provider backups may remain until their normal deletion cycle completes.
To request deletion of messages or other information you have sent us, email [email protected]. Include enough detail to help us find your information; do not send passwords or identity documents.
Permissions and your choices
If an app needs a device permission for a feature, it asks through your operating system and explains why. You can decline or withdraw permission at any time in your device settings. The feature that depends on that permission may stop working. Granting permission does not cause information to be sent to us.
You can stop using an app and remove its local data at any time. Withdrawing a device permission does not erase existing local data; delete that data separately if you want to remove it.
Depending on where you live, you may have rights to access, correct, receive a copy of, or delete personal information we hold, restrict its use, object to processing, or withdraw consent. Contact [email protected] to make a request. We may need to verify that the request is yours. You may also contact your local data protection authority.
Security and processing locations
We use reasonable safeguards to protect messages and other information we receive. No method of transmission or storage is completely secure.
Mountain Sentry is based in the United States. Website and communication providers may process information in the United States or other countries. Where required, we use appropriate safeguards for transfers of personal information.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has sent us personal information, contact us so we can remove it.
Changes to this policy
We will post changes on this page and update the date above. If our data practices change materially, we will provide notice and request consent where required before starting that collection or use.
Contact us
Mountain Sentry is responsible for the information described in this policy. For questions or privacy requests, email [email protected].